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Terms & Conditions

DEMOMASTER RUNS AS A ‘PAYMENT UPFRONT’ BUSINESS. INDIVIDUAL CUSTOMER ACCOUNTS ARE AVAILABLE UPON REQUEST.

ARTWORK TO BE SUPPLIED BY CUSTOMER AND ONLY PRINTED ONCE PROOF APPROVED.

ONLY SUPPLIED CDs / DVDs WILL BE DUPLICATED. DEMOMASTER IS NOT RESPONSIBLE FOR ERRORS AS DUPLICATED FROM THE MASTER CD/DVD.

DEMOMASTER WORKS WITH A 0%-5% OVERS / UNDERS CAPACITY.

DEMOMASTER IS NOT RESPONSIBLE FOR MISSED OR DELAYED DELIVERIES BY OUR INDEPENDENT COURIERS.

DUE TO THE NATURE OF OUR BUSINESS WE ARE UNABLE TO OFFER A RETURN AND REFUND POLICY. WE DO HOWEVER OFFER A REPLACEMENT POLICY IF GOOD SUPPLIED ARE NOT TO THE STANDARD OFFERED/EXPECTED.

WE ARE PLEASED TO OFFER THE REPLACEMENT OF ANY BROKEN PACKAGING FREE OF CHARGE. OUR BUSINESS MODEL RELIES ON INDEPENDENT COURIER DELIVERY WHICH CAN LEAD TO BROKEN/MISSPLACED ITEMS.

DEMOMASTER USES INKJET PRINTING TECHNOLOGY. PLEASE BE AWARE THAT THIS FROM OF PRINTING IS AFFECTED BY CONTACT WITH MOISTURE, SUNLIGHT AND EXTREME TEMPERATURES LIKE ALL INKJET PRINTING.

DEMOMASTER IS NOT RESPONSIBLE FOR ANY DETERIORATION TO THE PRINTING DUE TO BEING KEPT IN ADVERSE CONDITIONS AS STATED ABOVE.

IF AN ORDER HAS BEEN PLACED BY THE CUSTOMER AND SUBSEQUENTLY PRODUCED BY DEMOMASTER A REFUND WILL NOT BE OFFERED AS GOODS ARE CUSTOM-MADE TO CLIENTS SPECIFICATIONS AND CANNOT BE RESOLD.

ANY PROBLEM WITH AN ORDER SHOULD BE OUTLINED WITHIN 24 HOUSE OF RECEIVING THE GOODS.

FAILURE TO INFORM DEMOMASTER OF A PROBLEM WITHIN 24 HOURS OF RECEIVING THE GOODS WILL MEAN THE ORDER IS DEEMED TO HAVE BEEN ACCEPTED AND CHECKED.

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